How to Befriend Digital: A Continuous Improvement Story
In my business, the projects worth doing are often big ventures. They’re the ones that are daunting in scale of effort and scope of impact. We think of these projects, things like creating an online store or implementing a digital inventory system, in terms of when we’ll do them not if we’ll do them. Of […]
The A Team Transformed: How Agile Builds Effective Teams and Empowers Employees
I recently helped a client as they endeavored to change their organization to adopt Agile methodologies. In our previous post, we discussed the importance of Agile especially for small businesses. Agile is defined as the principle of generating customer satisfaction by delivering early, continuous customer value. But how does a small business actually put this into […]
6 Steps to a More Agile Small Business
I love the idea of using the Agile model to design, test and refine new ideas. Whether it’s new customer solutions, or entirely new business models I return to Agile again and again. Perhaps that’s because I worked as a software engineer in the ‘90’s when every project took an estimated 18 months. Actual time usually […]
Four Design Thinking Tips to Achieve Strategy Change
Employees in large organizations in both the public and private sector have “Strategy du Jour” fatigue. Every year, they’re hit with new strategic directions that involve changes in the way they work without any clear impact on the things they care about, like the work they do and the customers they serve. This starts to breed […]